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Kathleen and Jimmy looking at the iPhoto
book that we ordered for her mom. The
second copy arrived today. [ Photo: Dave
Aiello on Flickr. ]
Kathleen and I took advantage of an iPhoto Custom Photo Book promotion that Apple ran for Mother's Day. We ordered Kathleen's mother a hard cover photo book. We made sure we ordered before the April 30 cut off date for standard shipping.
Something happened to the order while it was in production and it didn't ship in time for delivery last Friday. When we realized this, Kathleen called Apple Customer Service.
Kathleen told the Apple customer service agent that we ordered before the deadline and that FedEx was reporting that the shipment was not going to arrive in time for us to give it as a gift on Mother's Day.
Here's what the person at Apple Photo Services Support wrote back after receiving a message from the main customer service group:
Dear Kathleen,
Thank you for your recent Apple photo order.
I understand that you submitted your order to us in time to be received by May 11th. You may have noticed that the tracking information for your order indicates the estimated delivery date is after May 11th.
To ensure that your order is received by May 11th, your order is being reprocessed free of charge and will be sent via expedited shipping. When it ships, you will receive a separate email with the tracking number for your duplicate order. Please accept both orders as a goodwill gesture.
I apologize for any inconvenience this has caused you. I hope you continue to enjoy using Apple Photo Services for your creative projects. If you have any questions or concerns, please reply to this email and we will assist you further.
Thank you for being a loyal Apple customer and have a wonderful day.
Sincerely,
Sofia
http://www.apple.com/support/photoservices/ww
Apple Photo Services Support
The replacement package arrived on Friday, overnighted from Elk Grove, CA. Kathleen's mom got the gift on time and she was thrilled.
The original iPhoto book arrived via FedEx Ground on Monday. Kathleen and I get to keep a beautiful book of photos of Jimmy and us, courtesy of Apple.
The photos books we ordered are truly first rate. The service we got is unbeatable. Kathleen never mentioned that I write a blog about computer technology, or that we know anybody who works for Apple. I think we got the service that Apple would give to any customer who had the same problem.
These are the reasons I'll buy products from Apple Photo Services again and recommend them to friends.I've been using Twitter for several weeks, because there are things that friends of mine might be interested in hearing about that will never make it into an email or an Operation Gadget post.

Twitterific vs Spaz: These two desktop Twitter
clients that run on the Mac are competing for
space on my desktop. Only one will survive
the week. [ Screenshot by Dave Aiello on Flickr ]
It only took a few minutes of serious Twitter use for me to realize that I wanted a desktop client. It's easy to see which client friends are using, just visit http://twitter.com/daiello and look at one of my latest tweets:
Just switched on http://funkatron.com/spaz on my Mac. I'll let you know how it is as a Twitter client.
about 2 hours ago from SpazThe link to the word "Spaz" indicates that I used the Spaz client to post that tweet.
The two clients that I've tried so far are Twitterific and Spaz. Both run on the Mac, but take pretty different design approaches when you look at them closely.
Twitterific has been around longer, and it's a classic Cocoa application. This means that it runs only on MacOS X. It's closed source and ad supported unless you pay the $14.95 fee that the publisher wants you to pay.
I actually like the ads that are inserted periodically in my twit stream. They come from The DECK, the same ad network that is used on 37signals' network of web sites.
Twitterific is nice if you are a Mac user because of how well it integrates with all the other applications that a Mac geek like me is going to have installed. It integrates seemlessly with Growl, a kind of a notification manager that lots of Mac applications tie into.
Twitterific also configures itself as a Heads Up Display (or HUD). It does this by setting itself to float above the windows in front of it and using CSS opacity to allow windows underneath it to be viewed. That's a cool effect, and is particularly useful when used in conjunction with Leopard features like Spaces. When it's in this mode, it removes its icon from the Dock, which is nice because it makes the Dock a bit more concise.
Spaz is the newcomer. It's an open source Adobe AIR application. It looks nice, but doesn't have some of the MacOS X-specific features that Twitterific has. It's free and has no ads.
Continue reading "Twitterific vs Spaz: The Twitter Client Face-off on My Desktop" »
Here's a music video that's making the rounds of web sites I read:
The movement away from Windows and toward the Mac is still in it's early stages, so lots of people haven't seen all of these Mac applications before. My question is, does it make more sense as a music video or an ad for Leopard?
At least they got all the Mac geeks to watch it, right? [ via 37signals SvN ]The BlueLounge SpaceStation is a desk organizer for laptop users that acts as a USB hub for all peripheral devices.

BlueLounge SpaceStation [ Photo courtesy of the manufacturer. ]
The photo I've chosen shows the bottom of the SpaceStation. The rubber feet set the SpaceStation 5mm above the surface of the desk. This allows the USB cables to pass underneath the organizer where they can be coiled and connected to the USB hub.
The SpaceStation is very low profile, meaning that you can use it as a laptop rest which raises the backend of the laptop and promotes airflow. This would be great for MacBooks and MacBook Pros that tend to get hot.[ via 37signals Signal vs Noise ]On our trip to Buffalo this weekend, Kathleen, Jimmy, and I stayed in two Marriott properties that had public WiFi networks. The thing I didn't like about them is that they are wide open networks which means anyone can join and do pretty much anything they want locally.
I have my MacBook Pro setup the way I want to use it when I am on my home office network. This means that I have iPhoto and iTunes sharing enabled, and a public folder available so that my wife can grab files from me or give me files without my intervention. I don't want these services to be advertised an available when I'm on a foreign WiFi network.
I turned off iPhoto and iTunes sharing manually when I went on line at the hotels. This only took a minute or two, but I don't want to have to remember to do it or to think about it. I'm almost positive that I'll forget to turn these services back on in many cases when I get home.
In order to batten down the hatches on my Mac, I need a couple of discrete pieces of software:
The Wall Street Journal Business Technology Blog reports that Apple spent $844 million on research and development in 2007, significantly less than competitors Microsoft, IBM, H-P, Sun, and AMD. This is interesting because everybody and their brother has been touting Apple as a uniquely innovative company.
I think Apple succeeds so prolifically because it is especially focused on innovation in its core competencies. Lots of its competitors invest in research that doesn't make the same impact on their product lines as Apple's research does on Apple's products.
I think people have a tendency to criticize Apple for the wrong reasons. A lot of people complained about Apple delaying the release of OS X Leopard, and waiting until recently to release the iPhone SDK. Could they have shipped those products faster if they hired more engineers?
I'm not sure, but I would love Apple's R&D productivity if I owned the stock. I ought to have my head examined for not buying it before they shipped the iPhone....I was one of the people who bought a Mac in the fiscal quarter that ended March 29. The last time I bought a Mac for myself was over 10 years ago. I guess wasn't alone, because The Wall Street Journal reports that Apple's quarterly earnings rose 36 percent, largely on the strength of Mac sales. Revenues grew 43 percent overall to approximately $7.42 billion.
There were some aspects of the Mac sales figures that I found hard to believe. Apple reported that it sold 51 percent more Macs in the quarter than in the same period a year earlier. They sold nearly $3.5 billion dollars worth of Macs in three months. Overall PC market growth was only 12 percent, so Apple is clearly stealing a significant share of the U.S. market from PC makers.
Apple sold 1.7 million iPhones during this period, which is about what analysts that follow the company had expected. The article goes on to say:
Apple executives said a 'significant' portion of its iPhone sales continue to involve consumers who 'unlock' the iPhone to work on unauthorized wireless networks, especially overseas in countries such as China, where the iPhone isn't yet available from Apple.I'm not sure Apple has ever been this explicit about the significance of iPhone diversions from the USA to other countries. [ A subscription may be required to read The Wall Street Journal article referenced above. ]
Ars Technica published a terrific article by Peter Bright that illustrates why the Mac platform is growing at the expense of Windows. According to the article:
Windows is dying, Windows applications suck, and Microsoft is too blinkered to fix any of it—that's the argument. The truth is that Windows is hampered by 25-year old design decisions. These decisions mean that it's clunky to use and absolutely horrible to write applications for. The applications that people do write are almost universally terrible. They're ugly, they're inconsistent, they're disorganized; there's no finesse, no care lavished on them. Microsoft—surely the company with the greatest interest in making Windows and Windows applications exude quality—is, in fact, one of the worst perpetrators.
The author's perspective is not unique. What makes this article more interesting is his next conclusion:
The unfortunate thing about this is that there is a company that's not only faced similar problems but also tackled them. Apple in the mid-1990s was faced with an operating system that was going nowhere, and needed to take radical action to avoid going out of business. And so that's what Apple did.
This article goes on to discuss this history of the Mac and Windows platforms from 1997 on, and fairly concisely explains how Microsoft squandered what appeared to be an insurmountable architectural lead over Apple. It also explains how the third-party Mac software community rose from shareware roots, riding the momentum of MacOS X from about 10.3 on.
There's a reason why practically every thought leader on the Internet is a Mac user in 2008: the quality of the user experience. This is not marketing hype. You can see little examples of it everywhere when you look over a Mac user's shoulder. What Apple started with MacOS X and continued with its iLife, iWork, and Professional-series applications, has been continued and driven forward by the third-party developer community and its full scale embrace of the Cocoa application framework.
The article is actually titled From Win32 to Cocoa: a Windows user's conversion to Mac OS X. It is the first of a three-part series that attempts to explain why Microsoft is losing and Apple is winning. This first article is absolutely worth reading, regardless of your Operating System preference.Today is April 15, a date that quite a few different tax authorities in the United States have picked as the deadline for filing annual tax returns. I had to file several returns today, including:
Due to slightly higher than expected income in 2007, my wife and I owed a small amount to the Federal, State, and Local tax authorities. I paid these taxes using my credit card through Pay1040.com, a payment provider closely associated with H&R Block and the TaxCut tax preparation program, and Official Payments Corporation, the payment provider most commonly used by tax authorities in the United States.
Pay1040.com successfully processed my Federal Income Tax payment using the Safari browser that is installed on my wife's MacBook. She is still using MacOS X 10.4, but all of the software updates have been applied so she is on Safari 3.1. That's good news, because this is the first time I have used Pay1040.com and I didn't expected a relatively small provider to have a Safari-friendly payment process.
TaxCut's Pennsylvania Tax Preparation Software didn't even offer the option of paying by credit card, so I had to file on paper and use the Pennsylvania Department of Revenue's website to initiate a credit card payment. Their chosen payment partner is Official Payments.
At Official Payments' website, I found that I couldn't make a payment with Safari at all despite the fact that there was no indication that Safari was not a supported browser. I could never get to the page where I could confirm my payment details on either my wife's MacBook running OS X 10.4 or my fully updated MacBook Pro running Leopard.
I had to switch over to Firefox on my Mac in order to pay what I owed the State of Pennsylvania.
I took advantage of web-based electronic filing offered by the local tax administrator serving my town-- a company called Berkheimer Tax Administrator, Inc.. Berkheimer performs this service for lots of towns, school districts, and emergency services districts within Pennsylvania.
Safari didn't work for interacting with their electronic filing site, and I had to use Firefox to complete the forms. When time came to pay, however, I was warned that the interaction between Berkheimer's electronic filing solution and Official Payments would only work in Internet Explorer. So, I had to save my session, fire up VMware Fusion, launch IE 7 in Windows XP, login to Berkheimer's e-filing site, pickup my session where I left off, and make the payment. Forcing someone to use a PC for any step of a tax filing process is simply unacceptable in 2008.
Surprisingly, The New Jersey Division of Taxation had the most Safari-friendly payment system I experienced. They also use Official Payments, but they created their own front end to it. This front end is very simple and apparently had none of the browser-specific JavaScript that is present on Official Payments' own site. I was surprised because other aspects of the New Jersey state government are pretty IE specific.
I'm not sure if Mac users in other states who needed to make payments when filing their returns had similar experiences. If my experience is typical, the tax authorities need to start now in order to roll out more robust Mac support before the bulk of personal tax returns are due for 2008. Who knows how many Americans will have switched from PC to Mac by this time next year?The other day I was looking forward to watching NHL playoff games, and started thinking about how much fun it would be to watch Hockey Night in Canada on the CBC instead of Versus.
I went over to CBC.ca and watched the HNIC Playoff Preview Show on the CBC Sports Video Player. The player is a Flash-based application that sits in your browser of choice. After a brief video introduction, the Hockey Night in Canada Opening was shown. This is a series of highlights playing over the Hockey Night in Canada Theme Song. The opening sequence lasted about 45 seconds.
Occasionally I hear people talking about trying to buy the Hockey Night in Canada theme as their ringtone for their mobile phone. Nobody I know has it as their ringtone on their iPhone. I decided to try to use Mac software to create an iPhone ringtone of the actual Hockey Night in Canada Theme as broadcast by the CBC. I had no idea how easy this would turn out to be.
Before I describe this technique, I want to warn you that distributing copyrighted material such as the Hockey Night in Canada Theme Song is probably illegal where you live. However, no one can stop you from making an iPhone ringtone for your own personal use using the following technique.
The software I used to make this ringtone was Audio Hijack Pro from Rogue Amoeba Software ($32 direct from the developer) and GarageBand '08 which is part of the iLife '08 software suite from Apple.
Audio Hijack Pro allows you to intercept (or hijack) the audio output of any application running on your Mac, and save it as an MP3 file. I hijacked the audio output of Safari and captured the Hockey Night in Canada Theme Song in about as much time as it took to locate the Opening in the program and then watch and listen to that opening.
Once I had the MP3 file, I brought it into GarageBand '08 and did the following:
This last step automatically exported the music clip as a ringtone and caused iTunes to import it. The next time I synced my iPhone, the custom ringtone was automatically transferred to it.
Once that was done, I could designate my Hockey Night in Canada ringtone as my default ringtone. Better yet, I decided to make it a ringtone unique to some of my friends from hockey and hockey officiating.
The true power of this technique is that you can capture and convert into a ringtone any sound that your Mac can play for you. This means the entire repertoire of YouTube is at your disposal, as well as things like Hulu, current programming from all of the major networks, and things like CBS Classic TV episodes.
I'm thinking of making a ringtone of the Hawaii Five-O Theme Song or the Love that Good n' Plenty Jingle from the 1960s next. [ Hat tip to The Mac Observer for their article Making Custom Ringtones with GarageBand ]
I started using Spaces the other day for the first time. This is an application for Mac OS X Leopard that allows you to set up four or more virtual screens, known as spaces. You can also dedicate the windows from specific applications to a specific spaces.
So far Spaces has worked wonderfully for me. I have one space for productivity apps like Mail.app, iCal, the Address Book, and Adium, my instant messaging client. My second space is for blogging and includes MarsEdit and a bunch of browser windows. My third space is for software development and includes things like Zend Studio, Colloquy (an IRC client), and more browser windows. I may use my fourth space for image editing. I opened Pixelmator in it to write this article.
It was easy to dedicate most applications to their appropriate space. Clicking the "+" button below the "Application Assignments" scrollable area brought up a file selection dialog. I simply located the application I wanted to work with in my "Applications" folder and clicked the "Add" button.
The big question I had when setting this up was, how do I make my Finder windows appear in more than one space? This is because the Finder is not in my Applications folder and I didn't know where to find it.
After Googling around for a little while, I found an article called Nice Leopard Finder/Spaces tip on the Undulattice blog that answered my question. It turns out that the Finder is located in the "System" directory tree under "Library" and then under "Core Services".
I set the Finder to appear in all spaces. Now it shows up in my blogging space so I can drop files into the MarsEdit Media Manager, and in the development space so I can make changes to the Apache directory tree on my MacBook Pro.Until I listened to this week's edition of This Week in Tech I had no idea that the Transportation Safety Administration had a blog called Evolution of Security, that Blogger Bob was one of the authors, or that they had posted a reassuring video of the process they used to test a MacBook Air with a solid-state drive.
As I said to my friend Henry Scheuer when I emailed a link to this video to him, a couple of things stand out to me:
I made reference to an article called Reliance Digital to Open 60 iStores Across India yesterday in a Gadget Links post. One thing I noticed, but didn't have time to mention was the cost of a MacBook Air in India:
Among the products offered at iStore is MacBook Air, the world's thinnest notebook computer priced at {99,000 Rupees}.
What I normally do when I see a currency that I can't translate to U.S. Dollars off the top of my head is to submit a Google query. So I Googled "99000 rupees in USD", thinking I would get a fairly accurate conversion. I didn't, so I had to visit a foreign exchange trading website for the approximate value in dollars, which was given as $2483.69.
For some reason I also put "99000 rupees" into Google News and by chance got an article reporting that a four-door electric car called the Tara Tiny has just gone on sale in India for the same price. This is pretty amazing. According to the article:
This car was developed by Tara International, some of the features on the car are pretty basic but come on what do you want for the price a Rolls Royce, the Tara Tiny can seat 2 people and can be recharged daily at 220 volts through 15 amp sockets, a 8 hour charge enables the cars to travel 80 - 100 kilo meters. {sic}
The Tara Tiny looks as incredibly cheap as its price to me, from the photos I've seen. However, I think we should judge the car the same way most of us judged the MacBook Air when it first came out: don't criticize it until you see one up close.
I wonder if my friend Sesh will comment on the Tara Tiny, since I doubt I'll see one in the USA for quite some time.Guy Kawaski, Will Mayall, and the rest of the folks at Nononina have built a new topic-based RSS aggregator called Alltop. There idea is to display the latest five stories from thirty or more blogs in each topic area. You can drill down to the topic areas that you are most interested in by using the appropriate subdomain URL. My favorites are:
I'm also pretty interested in the Linux topic. I think there could be a market for a Web Development or PHP topic. There's already a Politics topic that probably would be a quick way to catch up on what's going on in the latest news cycle.
I think Alltop is an excellent idea and could be a mobile competitor to Google Reader if they create an iPhone version.

Jimmy mistook Windows XP for
Teletubbyland: Does your toddler do that
too? [ Image: Dave Aiello, in my Flickr
account ]
I started building a Windows XP virtual machine in VMware Fusion on my new MacBook Pro the other day. My 21-month old son Jimmy was really excited when he saw it and came running over, pointing, and saying "La-la, la-la".
Suddenly I realized he thought the "Bliss" background was Teletubbyland. I started howling with laughter.
Although I recently returned to the Mac community, I always felt like an expatriate in the world of Windows. As such I never set up a Windows machine to look this way. I always made it look like the "Windows Classic" theme on Windows XP which kind of enhanced the backward feel of that operating system for me.
In this case, I was just part way into installing Windows so I could run a couple of legacy applications that I'll need for a while, like Microsoft Office and QuickBooks. This was just the way the screen happened to appear when it caught Jimmy's eye.
I switched over to the "Red Moon Desert" background so Jimmy wouldn't be distracted.
At long last I have my new MacBook Pro computer. I bought it Tuesday at the Apple Store in Christiana, Delaware and unboxed when I got home.
Apple announced improved MacBooks and MacBook Pros on Tuesday. The newer versions of the MacBook Pro have increased disk space such that it made buying a new MacBook Pro at retail significantly cheaper than the cost of buying a Build-to-Order MacBook Pro with roughly comparable specifications from the previous generation.
I'm certainly going to talk about my experience with the new MacBook Pro in follow up articles on Operation Gadget.
This is the first time since the early 1990s that my primary computer will be a Mac. I was a Mac software developer back then, but I walked away from the platform when my clients on Wall Street abandoned the Mac for NeXT machines, Sun workstations, and PCs.
Now even the most dedicated PC user can get a Mac if they really want to. There's no reason that you can't run both MacOS X and some form of Windows on a 2.4GHz Intel Core Duo-based machine.
It's good to be back.
In Episode 45 of Tekzilla Daily, Patrick Norton pointed out a website called System Requirements Lab that can help you determine if your PC has the minimum or recommended hardware and software necessary to run dozens of popular PC games.
I tried this myself and the way it works is to download either a signed Java or Active X component which collects information about your PC and compares it to System Requirements Lab's database of minimum game requirements. If you pass those requirements, it also tells you if your PC meets the recommended requirements for the game you chose. If your machine comes in above the minimum and below the recommended requirements, then certain features of the game will appear degraded or won't operate at all.
I asked System Requirements Lab if my Dell Latitude C810 can run UEFA Champions League 2006-2007. The site told me that my machine failed the CPU minimum requirement, CPU minimum speed, and video card minimum requirement test. It recommended that I buy a new machine, and referred me to a customized list at CNET.com. I guess it's a good thing that one is already on order.
I ordered my MacBook Pro on Sunday night. It's a build-to-order machine with a 160-Gigabyte hard drive that's based on the 2.2-GigaHertz Core 2 Duo, Santa Rosa-based MacBook Pro. If I get the machine that's currently on the market, it will be 194-percent faster than my current Dell Latitude C810, the design for which is now six years old.
I think I will be picking myself up off of the floor when I open the box and turn it on. This says nothing about the switch from Windows 2000 to MacOS X Leopard.
There are so many places where I can't really go on the web right now, just because of CPU constraints. YouTube and a lot of the Flash-based video sites are typically terrible. A lot of frames are missing when I play clips. As a result, I find myself grabbing my iPhone and using the WiFi capability to watch video. I think that's going to make a huge difference in my web experience.
I'm hoping that the web development IDEs that I use, Zend Studio 5.5 and Zend Studio for Eclipse, are leaps and bounds better on OS X than on an old, slow Windows machine. I'm also hoping that a personal organization tool such as OmniFocus or Things make me way more effective. We'll see.
I'm late to the game of predicting when the next update of the MacBook Pro will be released, unless you count the fact that I waited until Steve Jobs made his Keynote presentation at MacWorld Expo in January instead of placing an order as an outright prediction.
I think the next update of the MacBook Pro will take place on the Tuesday after the Mac-related news and rumors sites stop predicting that the update will take place.
Having said that, I hope that the update is announced sometime between tomorrow and the end of February.
Torvalds: Leopard file system "utter crap" on MacNN: "Linux creator Linus Torvalds recently blasted Mac OS X 10.5 Leopard for having a file system that is 'complete and utter crap' at a Linux conference in Melbourne."
The Leopard file system, technically known as HFS+, has been around in some form since the last time I was a Mac developer-- 1992. Of course Apple would like to move to something more robust. They've been building up to switch to ZFS, or some other sophisticated file system, for some time now.
In listening to the podcasts emanating from MacWorld Expo in San Francisco this week, a few pundits lamented the fact that the MacBook Air doesn't have 3G built into it. This is echoed by an article published on MacRumors called Lack of 3G a Deal Breaker... No, Not Talking about iPhone.
Whining of this nature is beyond tiresome.
There are so many reasons why 3G shouldn't be part of the MacBook Air at this point. One big reason is that 3G services in the United States use two competing technologies. If Apple came out with another device that was married to a single wireless carrier (AT&T), these same people would be up in arms again. If the MacBook Air shipped with unlocked 3G capability, customers would have to choose their technology or Apple would have to ship the computer with multiple wireless technology's built in. Imagine the cost of that.
This says nothing about the effect of 3G on power consumption / battery life.
People who choose to buy Apple products need to accept Apple's technology choices. 3G capabilities are available in the MacBook or MacBook Pro laptops at additional cost. The iPhone will support 3G when Apple thinks that it can build a model that has the form factor and power consumption characteristics that are consistent with the user experience they are selling.
I expected to be wowed by Steve Jobs' 2008 MacWorld Expo Keynote a lot more than I actually was. However, I was doing other things while the event was going on (real work), and the products that I was most interested in (mainstream Mac laptops) didn't get addressed in this keynote at all.
Bummer for me. I could have bought my MacBook Pro two weeks ago if I had known that the Penryn upgrade wasn't immediately forthcoming.
Here are my comments on the other aspects of the keynote:
Time Capsule: This is an interesting extension to the AirPort wireless base station line. Time Capsule is an AirPort Extreme with a 500G or 1T hard disk in it, functioning as Network Attached Storage (NAS).
My first reaction was, "Bummer. Kathleen just bought me the AirPort Extreme." But then I realized that I would prefer NAS that used RAID 1 or RAID 5 storage anyway. It also costs more than we want to spend on network appliances at this point.
Yesterday I received another sign that it's time to buy a new computer.
The Blogging Workstation that just experienced a power supply failure wouldn't start again. When I pushed the power button, nothing happened.
I pulled the front bezel off of the tower and immediately found that the positive lead on the Front Panel Power Switch had broken off.
This kind of failure drives me nuts. I probably have to keep this machine running for another week to 10 days. By then I should be able to receive my new MacBook Pro, or whatever Mac notebook computer I end up deciding to buy after Steve Jobs' keynote on Tuesday. All I have to do at that point is migrate my iTunes library off of that the Blogging Workstation and on to my new computer, and this machine can be put out to pasture.
The question I had to deal with was: What do I need to do in order to get the machine working again while spending little or no money?
The Blogging Workstation is a PC I built myself from off-the-shelf components. I knew that it's an ATX-style machine because of the research I did before temporarily replacing the power supply. I Googled "atx power switch problem" and found a really useful Flowchart for ATX Power Supply Repair that indicated that the Front Panel Power and Reset switches are the same type of switch. I decided to attempt to substitute the Front Panel Power Switch.
Performing this replacement turned out to be easy because I had kept the ASUS A7N8X-E motherboard documentation. (This is proof that being a pack rat pays off at least one day per year.) I pried the Reset Switch out of its plastic holder in the front bezel, pried the old Power Switch out of its holder, and swapped them. The motherboard diagram showed me which connectors needed to be switched. I closed up the case, hit the new Power Switch, and the machine started right up.
I am really looking forward to knowing what new Apple laptop options are and being able to order my new machine. The experience of the last few days strengthens my resolve to buy a support contract for my next machine (in this case, AppleCare).