My New Treo 650 is Running Like a Top
About 10 days ago I reported that my Treo 650 died of complications resulting from the 1.17 firmware update. I received my replacement Treo 650 through the Warranty Exchange program offered by Cingular about a week ago, and so far the new Treo has worked like a dream.
I had attempted to upgrade my old handset to 1.17 according to the directions provided by Palm and Cingular, but the firmware update didn't go smoothly and I had to repeat the process more than once. The update made the old Treo very unreliable, resulting in periodic White Screens of Death when I ran the Chatter Email application on it.
Mark Blanc, the author of Chatter Email had suggested that there was no conflict between Chatter Email 1.1.4.3p and the 1.17 firmware. From what I've seen since I got my replacement Treo 650, he's right.
Since I started using a Treo with the 1.17 firmware update, I've noticed much better support for my Motorola HS850 Bluetooth Headset. The Treo tries to connect to the headset whenever a call is placed or received. This makes a lot more sense than the previous behavior, which required me to press the action button on the side of the headset.
The lesson I've learned from my firmware update failure is this: from now on I'm only doing a firmware update if the performance enhancements offered by the update specifically address a problem I've recently experienced with my Treo. In other words, I'm not doing anymore updates just to stay current.
Technorati Tags: Treo 650, Cingular, Treo 650 firmware updates, WSOD, Chatter Email
Comments
Sorry if this isn't the right place, but I'm new at blogs and didn't see another place under the "Ask . . ." section.
I have tried contacting MarkSpace about this problem and haven't received an answer back in days and have done some searching but haven't found anything applicable. Following is what happened and wondering if you have any advice about the problem. Wondering if I hard reset if it would solve, or would I be stuck with no info on Palm and no syncing as well. Thanks so much!
Sent to Mark Space:
"Hi, I've gone thru troubleshooting wizard - the device is recognized in Sys Profiler and Missing Sync Monitor is listed under Login Items (& the other 2 aren't). Used for 1st time - used Wizard, which asked me to give device name - gave it "Treo 650", and filled all other conduit prefs out. Attached device via usb . Hit Sync Button - great all synced, all info transferred to Mac & info on Treo is still there, life is good. Then noticed there are two handheld devices listed and that the one synced is named "Treo 650 Bobbi", which is what I called the device on my previous PC from which I'm switching. And the installations (avantgo.prc, libsmal.prc, etc.) that were supposed to install didn't. So removed the name "Treo 650 Bobbi", and tried to sync again with "Treo 650" but get messages on Treo - "Identifing User" - "Please delete some data & try hotsync again "- "Unable to initiate Hotsync operation due to system error." Have tried uninstallng and restarting and lots of stuff - it won't sync. I guess removing the handheld name from the list caused the problem, but it was confusing that I was asked to name the device for the 1st time with the Wizard on this computer and it synced automatically with it's old name from another computer. Please help get it working again."
Posted by: bob | January 22, 2008 3:05 PM